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BigPanda is a private technology company founded in 2012, specializing in Artificial Intelligence for IT Operations (AIOps). Headquartered in Redwood City, California, with additional offices in Tel Aviv and London, BigPanda focuses on simplifying the management of alerts in complex hybrid IT environments. The company operates as a SaaS provider with a consumption-based pricing model and has raised approximately $340 million in funding, achieving a valuation of $1.2 billion.
The company offers a suite of services designed to centralize and automate IT operations data. Key capabilities include Agentic Automation for IT operations, event correlation, root cause analysis, and incident intelligence. BigPanda's modular product portfolio includes BigPanda Core, Advanced Insight, and Biggy AI, which work together to enhance operational efficiency and reduce alert noise. The platform is tailored for large enterprises with hybrid IT infrastructures, supporting IT operations, NOC teams, and DevOps groups across various industries, including financial services, healthcare, and retail.