Overview
Employees
350
Founded
2012
Revenue
$80.4M
Location
Redwood City, California, United States
Industry
information technology & services
About
BigPanda is a private technology company founded in 2012, specializing in Artificial Intelligence for IT Operations (AIOps). Headquartered in Redwood City, California, with additional offices in Tel Aviv and London, BigPanda focuses on simplifying the management of alerts in complex hybrid IT environments. The company operates as a SaaS provider with a consumption-based pricing model and has raised approximately $340 million in funding, achieving a valuation of $1.2 billion.
The company offers a suite of services designed to centralize and automate IT operations data. Key capabilities include Agentic Automation for IT operations, event correlation, root cause analysis, and incident intelligence. BigPanda's modular product portfolio includes BigPanda Core, Advanced Insight, and Biggy AI, which work together to enhance operational efficiency and reduce alert noise. The platform is tailored for large enterprises with hybrid IT infrastructures, supporting IT operations, NOC teams, and DevOps groups across various industries, including financial services, healthcare, and retail.
Technologies(109)
Google Search ConsoleWP EngineApple Business ManagerAWS CloudGoogle WorkspaceSalesforceSalesforce Sales CloudZendesk for ServiceAmazon Route 53Apple School ManagerGmailAtlassianFigmaGoogle MeetMicrosoft 365
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Zoom MeetingsAdobeCanvaAmazon AWSAdobe Marketo EngageAnthropic ClaudeCursorDocuSignOpenAIZendeskZendesk Support SuiteStatusPage IOMongoDB AtlasBabelNew Relic APMGoogle Tag ManagerNew Relic OneViewport MetaOneTrustMicrosoft AdvertisingBrightEdgeWordPress.orgPrimeNGYoastInflu2YouTubeCloudflare Bot ManagementNew RelicDivi6sense Revenue MarketingDoubleClickGoogle Font APIWordpressNew Relic InsightsHREF LangMobile FriendlyOneTrust Tech Risk & ComplianceTypeScriptReactNext.jsSlackMicrosoft TeamsChatGPTServiceNowAmazon S3Amazon Simple Queue ServiceLambda CloudAWS AnalyticsVectorAmazon AssociatesBigPandaLinkedin Marketing SolutionsGitHubOutreach.ioLinkedIn Sales NavigatorZoomInfoGongOrumOktopostLessonlyGrafanaAmazon Linux 2MongoDBSQLNetSuiteCoupa ProcurementCaptivateIQBrexAvalaraExpensifyConga CPQJiraDatadogVMware vCenterAmazon CloudWatchPagerDutyAIAtlassian ConfluenceCredlydbtshadcn/uiSnowflakeTableauTailwindViteZapierPHPMySQLCloudFlarewebpackGoMacaronJavaRadix UI
Keywords(200)
it operationsit alert managementdevopsdata scienceitomit incident managementaiopsmachine learningitoait event managementservice operationsit monitoringit automationitopsenterprise software
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it managementdeveloper toolssoftwareinformation technologysoftware developmentit operations cost reductionincident management optimizationit incident workflow automationai incident prediction toolsai-powered root cause analysisai incident detectionai-powered incident collaboration toolspredictive analyticsauto-remediationhybrid cloud incident managementfinancial serviceseducationincident triageit monitoring toolscomputer systems design and related servicestelecommunicationsno-code incident workflowsit operations automation toolsenterprise saasai-powered alert correlationai for hybrid cloud environmentsb2bai knowledge graphunified analyticsai-driven incident insightsroot cause analysisai incident assistantai-driven incident triageai incident resolution automationincident detection and responseai incident escalation managementmanufacturingai incident response accelerationitops platformservice outage preventionai incident triage in itsmit incident correlationit incident prevention toolsevent correlation and automationagentic ai for itai incident preventionincident escalationai for reducing operational costsauto-remediation in itopsretailai incident prediction in enterprisegamingai-powered workflowsit monitoring integrationai incident response solutionsai-driven incident insights and analyticsautonomous it systemsai incident analysisit environment observabilityai-driven incident correlationai-driven event correlationincident lifecycle automationfinanceai incident detection in multi-cloudai-driven root cause analysispredictive analytics in ithealthcareai incident suppression techniquesai incident analysis toolsit incident response accelerationincident management automationincident response automationincident management platform featuresit operational resilienceai for service reliabilitycloud infrastructureincident lifecycle managementgovernmentnoise reduction in monitoringevent correlationmediaai for it service managementai incident resolutionit service management automationai detection & responseai-powered incident management solutionsai incident triage and diagnosisunified analytics for itcustomer experienceauto-incident responseai incident analysis and insightsincident lifecycle automation toolsit incident suppressionitsm integrationautonomous incident managementservicesproactive incident preventionit incident management platformit service reliabilityincident management workflowsai incident suppressioninformation technology and servicesai incident response in complex environmentsincident triage automationincident management efficiencyit environment monitoringworkflow automationdigital transformationincident detection toolsai-powered itops platformincident management platformai incident detection toolsai incident prevention strategiesauto-remediation capabilitiesnoise reduction in it monitoringoperational efficiencyai incident management in large enterprisesincident response accelerationnoise suppressionai incident insightsit incident management solutionsenterprise it efficiencyai incident managementai incident collaborationincident response toolsit knowledge graphai-driven incident preventionai for it environment observabilityai-enabled incident collaborationai incident escalationit operations automationit operations efficiencyenterprise it automationit incident collaboration toolsit operations cost savingsenterprise incident automationautomationautomated incident resolutionai incident predictionai-powered it operationsincident managementevent managementservicenow integrationdata-driven insightssituational awarenessalert correlationautomated workflowsproactive incident detectionalert noise reductioncustomer satisfactionvisibility into it infrastructuretelemetry data analysiscollaborative troubleshootingproblem resolutionmonitoring coverage gapsreduction of sla penaltiesreal-time incident insightscontinuous improvementai insightsservice reliability enhancementintegration with itsmobservabilityit operations teamsdata standardizationgenerative ainoc collaborationknowledge sharingactionable alertsincident history analysisescalation managementmulti-dimensional alert correlationservice desk efficiencyend-user experiencehybrid environmentsticket volume reductionproactive system availabilityfast incident resolutionsaasconsultingartificial intelligenceinformation technology & servicesenterprisescomputer softwaremechanical or industrial engineeringgames
Industry Codes
SIC 7375SIC 7372SIC 7373NAICS 54151NAICS 51321