Overview
Employees
1200
Founded
2009
Revenue
$492.5M
Location
San Francisco, California, United States
Industry
information technology & services
About
PagerDuty is a leader in AI-first digital operations management, offering a SaaS-based platform designed to help organizations manage business-impacting incidents effectively. Founded in 2009 by former Amazon developers, the company has grown to serve over 35,000 organizations globally, focusing on enhancing customer experience and operational efficiency.
The PagerDuty Operations Cloud is a comprehensive platform that includes features such as incident management, AIOps, automation, on-call scheduling, and intelligent event management. These tools enable teams to quickly detect, respond to, and resolve incidents, ensuring accountability and reducing manual work. PagerDuty caters to a diverse audience, including developers, DevOps, IT operations, and customer support teams, and supports various sectors, including nonprofits and higher education through its Impact Hub.
Technologies(221)
Google Search ConsolePendo.Apple Business ManagerAWS CloudGoogle WorkspaceCloudFlare CDNSegmentAmazon Route 53Apple School ManagerAmazon SESMailgunValimailGmailAtlassianGoogle Meet
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Keywords(151)
enterprise softwaresaascloud computingit managementsoftwareinformation technologytechnologysoftware developmentdata analyticsincident managementalert management systemscloud saas scalabilitycloud saasincident analysisreal-time visibility
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support automation workflowsincident response automationb2bincident response orchestrationsupport automationoperational efficiencyretailproblem resolutiondigital operations resiliencesystem statuscomputer systems design and related servicesworkflow automationincident triage automationincident lifecycle managementsaas platformanalyticssystem uptimesupport workflowsincident lifecycle automationservicesservice reliabilityautomated incident escalationincident orchestrationautomated incident documentationincident analysis and learningintegrated monitoringautomated workflowsnon-profitdevopsgenerative aicloud saas platformevent intelligencesupport team collaborationpredictive analyticsgenerative ai for operationsautomationalert noise suppressionservice uptimeitsm toolsfinancial servicesintegrationsreliability engineeringit incident responseinformation technology and servicesit monitoringcloud-based incident orchestrationaiopsai-driven alert prioritizationsystem health monitoringdigital transformationcloud incident managementcollaboration toolsincident lifecyclesecurity operationsenterprise saasincident responseintegrated incident workflowsai-driven incident responsedigital operations managementsecurity operations automationhealthcarecloud infrastructureit operationscustomer trustsupport and engineering bridgealert managementautomated problem detectioninformation security and cybersecuritysupport automation toolsevent managementsystem healthai-powered incident predictionuser interfacemachine learningscalabilitydigital operationsitsm integrationmonitoring integrationsalert noise reductionoperational resiliencesoftware as a service (saas)system status dashboardssecurity incident managementsystem health analyticsautomated incident resolutionpredictive incident analyticsmonitoring toolsincident resolutionenterprise incident responseon-call managementstakeholder communicationstatus pagesoperations cloudintegration platformreal-time notificationspost-incident reviewscustomer service operationsbusiness continuity managementescalation policiescustom workflowsdata integrationmobile incident managementcloud operationsservice monitoringperformance analyticstechnical supportrisk mitigationenterprise solutionsincident trackingtime to recoveryservice owner managementtool consolidationservice configurationoperational metricscustomer experience improvementmaster incident commandreporting and dashboardscost reductionservice-level agreements (sla)integration ecosystemreal-time datacrisis management toolsroot cause analysisfinanceenterprisescomputer softwareinformation technology & servicesnonprofit organization managementhealth carehealthwellness & fitnesshospital & health careinternet infrastructureinternetevents servicesartificial intelligence
Industry Codes
SIC 7375SIC 7372NAICS 513210NAICS 541512