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About
LivePerson is a global technology company based in New York City, specializing in conversational commerce and artificial intelligence (AI) software. Founded in 1995, the company is recognized for its flagship product, the Conversational Cloud, which enables direct messaging between consumers and brands, enhancing customer engagement and streamlining communication.
The LivePerson Platform supports businesses in connecting with customers through various channels, including chat, voice, and social media. Key offerings include conversational AI tools, generative AI solutions, and data analytics for performance insights. LivePerson serves a diverse range of industries, such as financial services, retail, healthcare, travel, telecommunications, and automotive, helping brands improve customer interactions and operational efficiency. The company partners with major organizations like Avaya and Salesforce to deliver integrated solutions worldwide.