Overview
Employees
610
Founded
1995
Revenue
$243.7M
Location
New York, United States
Industry
information technology & services
About
LivePerson is a global technology company based in New York City, specializing in conversational commerce and artificial intelligence (AI) software. Founded in 1995, the company is recognized for its flagship product, the Conversational Cloud, which enables direct messaging between consumers and brands, enhancing customer engagement and streamlining communication.
The LivePerson Platform supports businesses in connecting with customers through various channels, including chat, voice, and social media. Key offerings include conversational AI tools, generative AI solutions, and data analytics for performance insights. LivePerson serves a diverse range of industries, such as financial services, retail, healthcare, travel, telecommunications, and automotive, helping brands improve customer interactions and operational efficiency. The company partners with major organizations like Avaya and Salesforce to deliver integrated solutions worldwide.
Technologies(247)
Google Search ConsolePendo.NetlifyGoogle WorkspaceAkamai Edge DNSAmazon SESGmailAdobe Acrobat SignAtlassianGoogle MeetMicrosoft 365AdobeAnthropic ClaudeDocuSignGlobalSign
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ProofpointOneTrustAmazon AWSNew Relic OneCloudFlareGoogle Hosted LibrariesGoogle Tag ManagerFroala EditorLodashwebpackLivePerson MonitorNew Relic InsightsSalesforce Experience Cloud SuiteVimeoHSTSGoogle Maps (Non Paid Users)SmartsheetWordPress.orgjQueryRXJSPiwik PRODataTablesFont AwesomeBootstrapCloudFlare CDNjsDelivrAdobe Tag ManagementAmazon CloudFrontMatomoUnpkgImpartner PRMAdobe Experience CloudCloudflare Bot Management.NETMultilingualLivePersonMobile FriendlyWordpressGoogle Cloud Load BalancingLottieFilesGoogle Font APIOpen GraphAkamaijQuery UIHigher Logic VanillaAmazon S3New RelicViewport MetaRequireJSNew Relic APMPWAGoogle Maps PlatformHREF LangGoogle MapsC#GatsbyCloudflare WAFDrupalRSSGoogle Cloud CDNMicrosoft.netASP.NETAcquia Cloud Site FactoryHTTP/3Google AnalyticsimagesLoadedAzure Application InsightsDrupal MultisitejQuery CDNElement UIModernizrGoogle Cloud StorageSalesforceBurp SuiteGoogle CloudElastic CloudBlokIDGrafanaELK StackZabbixAmazon Managed Streaming for Apache KafkaLogstashPrometheusOpenTelemetryGoogle Kubernetes EngineKubernetesHELMDockerDatabricksAirflowDelta LakeApache Spark SQLPythonMySQLFluentdLangchainLangGraphStarCouchbaseCassandraRedisTerraformGoogle Cloud SQLGoBashModeAWS SDK for JavaScriptDatadogGitLabMicrosoft PowerShellAmazon Elastic Kubernetes ServiceAzure Cloud ShellAmazon Linux 2ElasticsearchApache Hadoop HDFSApache SparkAmazon Elastic MapReduceKibanaVueJSNode.jsJavaGoogle Identity Services APIsNestjsJiraAtlassian ConfluenceAnsibleMongoDBFirebaseTypeScriptAngularEnsiElectronApexNingPEXRESTSalesforce FlowSOQLPostmanSQLLyticsApple MacBook ProNLPOracle BlueKai Data Management PlatformChromeFormatGoogle Cloud MonitoringGoogle Secret ManagerAmazon Virtual Private CloudSizmekPerconaSpring BootSpringRabbitMQGoogle Cloud Pub/SubApache FreeMarkerJackson WalkerAVROStreamsMavenGradleANGEL LMSGoogle Cloud InterconnectF5 Global Server Load BalancingAkamai CDN SolutionsGoogle VPC Service ControlsAmazon EKS AnywhereIBM ILOG CPLEX Optimization StudioAWS AnalyticsApache ImpalaHiveLOUAmazon VPC LatticeGoogle Cloud DNSICEHashiCorp VaultJenkinsAzure Linux Virtual MachinesJavaScriptPuppetApache KafkaSAP Data Quality Managementmicroservices for location dataVenaAzure Key VaultFluxAWS OpsWorksGoogle Cloud Key Management ServiceIstioTorKialiFluent BitOracle Cloud Infrastructure Identity and Access ManagementAIAmazon OpenSearch ServiceAndroidApache HadoopApple iOSArgocdAWS Cloud Development KitAWS LambdaAWXAzure DevopsAzure Kubernetes ServiceChef InfraConfluentEthereumF5 BIG-IP Local Traffic ManagerGitHub ActionsGitLab CI/CDGoogleGoogle Cloud DialogflowGraphQLGroovyJamf ProMicrosoft Endpoint Configuration ManagerMicrosoft IntuneMicrosoft Power BIReactReduxShopifyTeamCityTravis CIPHPAcquia Cloud PlatformMacaronRuby On RailsRubyApache TomcatMoment.jsPrototypeUnderscore.js
Keywords(167)
messagingautomationbots aiartificial intelligenceconversational aicustomer experiencecustomer engagementvoice solutionssuccess servicescustomer carecommercenatural language understandingnatural language processinggenerative aisoftware
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information technologycomputer software: prepackaged softwaretechnologysoftware developmentcost reductionmulti-language supportai for sales conversioncustomer insightsb2b marketingcomputer systems design and related servicescustomer satisfactionai analyticsdigital transformationai-driven insightsai for agent productivityai safety and bias mitigationai for operational efficiencyvoice and messaging channelsmulti-language ai supportai safety toolsdeep learningcustomer servicecustomer journeypersonalized experiencesanalytics dashboardsdigital customer engagementreal-time messagingai chatbotsai bias mitigationvoice and digital channelsai for customer retentionoperational efficiencyscalable customer servicetravelcloud solutionsai for fraud detectionautomated conversationsenterprise ai platformai chatbot builderconsultingscalable customer supportai-powered chatbotstelecommunicationsai for customer support automationreal-time customer dataresponsible ai developmentcustomer feedback analysisinnovationfinancial servicescustomer satisfaction improvementai conversation orchestrationapi integrationssales enablementb2be-commercetravel and hospitalitypredictive analyticscontent management system integrationai for customer insightsintegrations with crmenterprise-grade securitymulti-channel messagingmulti-language aiintegrations with enterprise systemssoftware publisherscustomer service automationb2cuser experienceai integrationsai orchestrationinformation technology and servicesservicespredictive customer insightscost savingsd2csales and marketing automationpersonalized customer experiencessecurity and complianceagent assist technologyagent workspaceai for customer journey mappingresponsible aimachine learningcustomer journey managementai-powered supportai training toolschatbot deploymentautomotiveai model tuningai for personalized marketingcustomer retentioncustomer intent detectionai model customizationretailanalyticscustomer data analysisai platformcustomer intentlarge language modelschatbotsai chatbotconversational cloudagent performanceai automationconversational intelligencedata integrationsomnichannel communicationself-service supportvoice aiconversational commerceit service managementreal-time assistancepersonalized interactionsdigital messagingcrm integrationsconversational insightsautomated workflowserror reductionmultilingual supportdigital customer supportagent empowermentuser interface designsubscription managementfeedback loopstext analysissentiment analysisdata visualizationanalytics dashboardproactive messaginghuman oversighttraining datasetsseamless integrationsaashealthcarefinancedistributionconsumer products & retailtransportation & logisticsinformation technology & servicesmarketing & advertisingcloud computingenterprise softwareenterprisescomputer softwareconsumer internetconsumersinternetuxhealth carehealthwellness & fitnesshospital & health care
Industry Codes
SIC 7375SIC 7372NAICS 54151NAICS 51321