Electric

Electric is an IT support and management platform founded in 2016, designed to empower small and medium-sized businesses (SMBs) to manage their IT and security environments effectively. Headquartered in New York City, Electric provides a comprehensive suite of services through its Electric IT Hub, which centralizes control over devices, applications, and network security.

The platform offers features such as automated device management, cybersecurity monitoring, and real-time support from expert IT technicians. Electric also integrates an AI-powered assistant, Gigawatt, to streamline inquiries and automate routine tasks. With a focus on remote, onsite, and hybrid support, Electric serves over 900 companies and 50,000+ users across the United States and Canada, processing more than 44,000 IT tickets monthly. The company has achieved unicorn status with a valuation exceeding $1 billion and continues to grow by providing efficient, tech-enabled IT management solutions tailored for businesses without dedicated IT teams.