AwareX

AwareX is a global leader in digital customer engagement solutions, specifically designed for Communication Service Providers (CSPs). Founded by telecom veterans, the company aims to enhance customer experience by addressing the challenges CSPs face in meeting rising customer expectations. Their flagship product, the Agora™ Engagement Platform, is a cloud-native solution that allows CSPs to deploy sophisticated, persona-driven digital customer journeys, reducing call center traffic and improving customer satisfaction.