Bright Pattern

Bright Pattern is a California-based software company that specializes in AI-powered omnichannel contact center solutions. Founded in 2010, the company focuses on enhancing customer engagement for midsize and enterprise businesses worldwide. Bright Pattern offers a cloud-first, SaaS-based platform that allows companies to provide seamless and personalized customer service across various communication channels, including voice calls, text messaging, web chat, email, video, and social media.