Overview
Employees
20 - 50
Founded
2001
Location
Macclesfield, United Kingdom
Industry
information technology & services
About
Lokulus is a UK-based technology company with over 19 years of experience in intelligent digital customer service solutions. The company specializes in developing customer interaction management (CIM) platforms that utilize Artificial Intelligence (AI), Machine Learning, and Robotic Process Automation (RPA) to automate routine tasks. This allows customer service teams to concentrate on more valuable interactions. Lokulus also provides a secure Quality Assurance suite to ensure compliance with company policies and regulations.
Keywords
customer interaction managementcrmmultichannel customer servicecontact centre solutionscustomer experience softwareintegrationcustomer supportsaas
Technologies
6OutlookZendeskAmazon AWSAtlassian CloudNetlifyRemote
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