Overview
Employees
Founded
Location
Industry
About
BotPenguin is a no-code artificial intelligence platform that enables businesses to create automated chatbots and AI agents without any coding knowledge. Founded in 2016 and headquartered in Chicago, Illinois, the company launched its flagship product in 2018. BotPenguin operates as a bootstrapped enterprise, generating approximately $894,900 in revenue in 2024 with a team of 22 employees.
The platform offers a comprehensive suite of AI-driven tools for customer engagement and task automation. Key features include a user-friendly chatbot builder, multilingual support, and a unified inbox for managing conversations across various channels like websites, WhatsApp, and Facebook Messenger. BotPenguin also provides advanced capabilities such as natural language processing, deep analytics, and integrations with over 40 platforms. The company serves a global customer base of over 50,000 across 193 countries, focusing on small and medium businesses, enterprises, and marketing agencies. Additionally, BotPenguin is committed to social responsibility by donating a portion of every sale to organizations that support animals in need.