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BotPenguin

Customer Support SaaS · SaaS

Overview

Employees

27

Founded

2017

Location

Chicago, Illinois, United States

Industry

information technology & services

About

BotPenguin is a no-code artificial intelligence platform that enables businesses to create automated chatbots and AI agents without any coding knowledge. Founded in 2016 and headquartered in Chicago, Illinois, the company launched its flagship product in 2018. BotPenguin operates as a bootstrapped enterprise, generating approximately $894,900 in revenue in 2024 with a team of 22 employees.

The platform offers a comprehensive suite of AI-driven tools for customer engagement and task automation. Key features include a user-friendly chatbot builder, multilingual support, and a unified inbox for managing conversations across various channels like websites, WhatsApp, and Facebook Messenger. BotPenguin also provides advanced capabilities such as natural language processing, deep analytics, and integrations with over 40 platforms. The company serves a global customer base of over 50,000 across 193 countries, focusing on small and medium businesses, enterprises, and marketing agencies. Additionally, BotPenguin is committed to social responsibility by donating a portion of every sale to organizations that support animals in need.

Technologies(42)

Google Search ConsoleGoogle WorkspaceCloudFlare CDNCloudflare DNSGmailGoogle MeetCloudFlareAmazon AWSClarity SDMLocomotive ScrollAngularMobile FriendlyGoogle Font APIMicrosoft ClarityUptimeRobot
Show all 42 technologies
Twitter SharingTailwindYouTubeOpen GraphShutterstockBotPenguinWhatsApp Business ChatWordPress.orgFacebook LoginWordpressPriority HintsWhatsAppAndroidGoogle Tag ManagerMixpanelStatCounterNginxDiscordGoogle PlayViewport MetaGoogle MapsAmazon S3Apple iOSLenisTypeScriptPHPMySQL

Keywords(94)

automationchatbot buildercustomer engagement solutioncustomer supportcustomer serviceappointmentsmanagment softwarelead generationecommercewhatsapp automationwhatsapp apicloud solutionsomnichannel marketingfacebook automationmarketing automation
Show all 94 keywords
livechathelpdeskcustomer feedbackmobile customer support feedback automationai agent chatbot automation whatsappwebinstagrametcsupportsalesmarketing appointment booking automationwhite label ai agent platform for resellers agencieswhatsapp marketing automation with official meta api80 thirdparty tool integrations hubspotzohon8ncustom flowslive chatdripbroadcast campaignsai agentai agentsvoice agentswhatsapp broadcastvoiceautomated voice callssales agentssupport agentsit services & it consultingai trainingticketing systemintegrations with chatgptgenerative aichatbot for instagramai voice botscustomer support automationmultichannel automationeducationai chatbotschatbot for whatsappcrm integrationchatbot for telegramwhite-label solutionschatbot for facebooke-commerceai agent studiochatbot creationinformation technology and servicesenterprise-grade chatbotsurl scrapingcustom data trainingpartner programshealthcarecustom plugin developmentmarketing and advertisingcomputer systems design and related servicesmultilingual supportapi integrationsno-code chatbot buildermobile app managementanalytics dashboardsaasb2bb2cconsumer_products_retailservicesmarketing & advertisingconsumer internetconsumersinternetinformation technology & servicescloud computingenterprise softwareenterprisescomputer softwarehealth carehealthwellness & fitnesshospital & health care

Industry Codes

SIC 7375SIC 7372NAICS 54151NAICS 513210