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Chatra

Customer Support SaaS · SaaS

Overview

Employees

11

Founded

2015

Revenue

$3.8M

Location

Wilmington, Delaware, United States

Industry

information technology & services

About

Chatra is a live chat and chatbot messaging platform designed for websites, now part of Brevo, a company specializing in customer relationship and marketing automation. It serves small to medium-sized businesses and ecommerce companies, enabling them to engage with website visitors and enhance customer support and sales.

The platform offers real-time messaging through a website chat widget, featuring live chat, chatbot automation, proactive messaging, and saved replies. Chatra also supports conversation management across various channels, including email and social media, and provides a mobile app for on-the-go communication. Key features include unlimited concurrent conversations, visitor intelligence, chat history, and analytics integrations.

Founded in 2015, Chatra was acquired by Brevo to enhance its ecommerce and customer communication capabilities. Future development will focus on Brevo Conversations rather than new features for Chatra.

Technologies(43)

Google Search ConsoleGoogle WorkspaceCloudFlare CDNZendesk for ServiceCloudflare DNSBrevoGmailYandex MailGoogle MeetHelpscoutZendeskZendesk Support SuiteCloudFlareGoogle PlayYandex
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Viewport MetaGoogle Font APIGoogle Tag ManagerMobile FriendlyFont AwesomeOpen GraphHREF LangGoogle AnalyticsCart FunctionalityYandex MetricaMultilingualDoubleClickAndroidHSTSUploadcareiTunesCloudflare Rocket LoaderWebVisorPWAMeteorAWS Application Load BalancerAdobe FontsApple iOSHTTP/3Amazon Elastic Load BalancerLinkedin Insight TagMongoDBNode.js

Keywords(77)

live chatmessaginghelpdeskcustomer engagementcustomer supportcustomer communicationcustomer relationship managementcustomer feedbacke-commercecustomer servicechatcustomer support toolscrmenterprise softwareconsumer internet
Show all 77 keywords
social mediasoftwareinternetinformation technologytechnologyinformation & internetproactive chat triggerstriggered messagingsoftware as a servicecustomer messaging platformchatbot automationux designchatbotsretailapi integration for chatwebsite integrationvisitor monitoringfacebook messengerchat queue managementcustomer satisfaction surveysb2cvisitor insightsautomated responsesgoogle analytics integrationoffline messagingvisitor trackingmobile chat appssocial media messaginginstagram messagingvisitor segmentationdata analyticslive chat softwaresales boostlead generation toolsmultichannel messagingd2clead capturelive chat analyticschat widget customizationwebsite chat widgetsaved repliesmultichannel communicationcomputer systems design and related servicesreal-time communicationcustom chat triggersinformation technology and servicescrm integrationbehavioral chatbotsservicesconversion optimizationmultilingual chat supportecommerce chat integrationemail integrationcart abandonment supportb2bconsumer products & retailsaasinformation technology & servicessalesenterprisescomputer softwareconsumers

Industry Codes

SIC 7375SIC 7372NAICS 54151NAICS 513210