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About
Chatra is a live chat and chatbot messaging platform designed for websites, now part of Brevo, a company specializing in customer relationship and marketing automation. It serves small to medium-sized businesses and ecommerce companies, enabling them to engage with website visitors and enhance customer support and sales.
The platform offers real-time messaging through a website chat widget, featuring live chat, chatbot automation, proactive messaging, and saved replies. Chatra also supports conversation management across various channels, including email and social media, and provides a mobile app for on-the-go communication. Key features include unlimited concurrent conversations, visitor intelligence, chat history, and analytics integrations.
Founded in 2015, Chatra was acquired by Brevo to enhance its ecommerce and customer communication capabilities. Future development will focus on Brevo Conversations rather than new features for Chatra.