Custify

Customer Support SaaS · SaaS

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Overview

Employees

Founded

2017

Revenue

$2M

Location

Munich, Bavaria, Germany

Industry

information technology & services

About

Custify is a Customer Success Software platform tailored for B2B SaaS businesses. Founded in 2017, the company is headquartered in Munich, Germany, with additional offices in Cluj-Napoca, Romania, London, UK, and Novi Sad, Serbia. Custify aims to help Customer Success Managers unify customer data from various systems, providing insights into customer behavior, churn signals, and growth opportunities.

The platform offers a centralized solution that includes features such as a unified customer view, health scoring, churn reduction tools, and workflow automation. It enables account managers to identify upsell opportunities and supports retention efforts through data-driven insights. Custify is designed for subscription-based companies with dedicated customer success teams, helping them enhance customer retention and increase lifetime value.

Technologies(62)

Google Search ConsoleAWS CloudGoogle WorkspaceAmazon Route 53Amazon SESAmazon Simple Email ServiceGmailAtlassianGoogle MeetMicrosoft 365Amazon AWSGoDaddy DomainsGoDaddy HostingCloudFlare CDNCloudflare DNS

Show all 62 technologies

CloudFlareMicrosoft Email ProvidersMicrosoft Exchange OnlineOutlookMicrosoft ExchangeMicrosoft 365 Apps & ServicesHubspotGoogle Cloud HostingClarity SDMWP RocketGoogle Font APIWordpresscdnjsNginxreCAPTCHAOpen GraphHubSpot Marketing HubYoast SEOUbuntujQuery MigratePWAMicrosoft ClarityReDocChargebeejQueryGoogle AnalyticsWordPress.orgYoastGoogle Tag ManagerOpenAPIFacebook LoginjsDelivrCAPTCHAHSTSWistiaMobile FriendlyViewport MetaOWL CarouselDoubleClickPriority HintsAmazon CloudFrontJiraSlackPHPMySQLReactJava

Keywords(49)

customer successsaascustomer satisfactiononline customer communitiescustomer enagementcross upsellmanage reduce saas churnincrease convertionincrease customer healthcustomer success managementsoftware developmentcustomer segmentationcustomer success strategyb2bpredictive analytics

Show all 49 keywords

customer retention strategiesintegration with saas toolsproactive customer managementcustomer success platformupsell and cross-sell automationcustomer onboarding automationcustomer engagementcustomer journey mappingcustomer feedback surveyscustomer success playbookscustomer success softwarecustomer success kpistask automationautomation of workflowshealth score calculationcustomer success reportscustomer success automation toolscustomer engagement metricssoftware as a service (saas)customer success insightsserviceschurn reductionmanagement consulting servicescustomer data centralizationcustomer health scoresuser experiencecustom dashboardscustomer relationship management (crm)customer lifecycle managementcomputer softwareinformation technology & servicesenterprise softwareenterprisesux

Industry Codes

SIC 7375SIC 7372NAICS 54161NAICS 513210

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