Glia

Glia is a technology company focused on Unified Interaction Management (UIM) and AI-powered digital customer service for the financial services sector. Founded in 2012 and headquartered in New York, Glia operates as a SaaS and AI-as-a-Service provider, offering cloud-based solutions that integrate digital communication, traditional call centers, and automation. The company has achieved unicorn status, raising over $150.6 million in funding and serving more than 500 banks and credit unions globally.

Glia's services include its flagship UIM, which allows organizations to manage customer interactions across various channels from a single interface. The company also provides advanced AI solutions, such as intelligent voice and digital assistants, and an omnichannel communication platform that supports live chat, video, audio, and co-browsing. With a focus on enhancing customer experiences, Glia's proprietary ChannelLess™ Architecture unifies voice, digital, and AI channels, making it a leader in intelligent banking interactions.