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About
Hornbill is a cloud-based software company founded in 1995, specializing in Enterprise Service Management (ESM) and IT Service Management (ITSM) solutions. The company focuses on automating and streamlining workflows for teams across various organizations. Hornbill offers a collaborative service management platform that integrates modern collaboration tools with extensive ITSM experience, allowing teams to connect anytime and anywhere.
Hornbill's product portfolio includes the Hornbill Service Manager, a comprehensive service desk solution, and Hornbill Collaboration, a communication platform designed for global teams. The company also provides a cloud-based platform that supports various applications and digital interactions. With a client base of over 350 customers and 34,000 analysts, Hornbill serves industries such as local government, education, healthcare, and commercial enterprises. The company emphasizes its role as a partner in growth, offering support and training to help clients maximize their investment.