Interakt

Customer Support SaaS · SaaS

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Overview

Employees

Founded

2020

Location

Mumbai, Maharashtra, India

Industry

information technology & services

About

Interakt is a Business Automation and SaaS company based in Mumbai, India, founded in 2020. It specializes in a full-stack platform for WhatsApp and Instagram Business, offering an official API solution that helps businesses automate customer support, marketing, and sales processes. This enhances customer engagement and streamlines communication.

The platform includes several key tools, such as the WhatsApp and Instagram Business API, a shared team inbox for collaborative customer support, AI-powered chatbots for handling inquiries, a built-in sales CRM, and catalog commerce features for selling products directly through chats. Interakt primarily serves Small and Medium Businesses (SMBs) across various industries, including e-commerce, travel, education, banking, and healthcare. With over 25,000 SMBs in more than 100 countries using its services, Interakt is recognized as the top WhatsApp app on the Shopify App Store.

Technologies(49)

Google Search ConsoleGoogle WorkspaceCloudFlare CDNCloudflare DNSSendgridTwilio SendGrid Email APITwilio SendGrid Email Marketing CampaignsGmailGoogle MeetCloudFlareStripeMicrosoft Azure HostingMobile FriendlyGoogle Font APIViewport Meta

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HTTP/3jQueryYouTubeFreshworksWordpressMicrosoft ClarityAdobe FontsGoogle MapsjQuery MigrateFont AwesomeOpen GraphVimeoSwiperBootstrapAndroidHSTSjsDelivrGoogle Maps (Non Paid Users)Cloudflare InsightsMax Mega MenuElementorCloudflare Rocket LoaderClarity SDMPriority HintsreCAPTCHAFreshdeskWordPress.orgCloudflare Browser InsightsGoogle PlayGoogle Tag ManagerWhatsAppWhatsApp Business PlatformPHPMySQL

Keywords(102)

whatsapp marketingwhatsapp chatwhatsapp saleswhatsapp customer supportwhatsapp bulk messagesshared team inboxwhatsapp widgetshopify integrationwoocommerce integrationrazorpay integrationpayu integrationwhatsapp crmwhatsapp business apisoftware developmentedtech

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banking & financeai agentsbeauty & cosmeticscampaign managementfood & beveragereal estatecustomer lifecycle managementmarketing agencycustomer supportwhatsapp api integrationcustomer support automationwhatsapp payments integrationmulti-language supportautomotivehealthcarewhatsapp automationclick-to-whatsapp adsno-code chatbot buildercrm integrationwhatsapp commerceorder tracking automationlead generationwhatsapp formscustomer feedback collectioncomputer systems design and related servicestravel & tourismbusiness messagingemail marketingconversion optimizationai-powered chatbotsomnichannel inboxmulti-industry supportb2bcustomer journeyb2chome decor & furnishinge-commercewhatsapp notification librarymarketing automationreal-time analyticscampaign performance trackingretaild2cinstagram automationservicescustomer retentionenterprise-grade aimulti-channel communicationlead qualificationorder managementbulk messagingno-code platformsupport & customer servicecustomer engagementcustomer support softwareautomated lead qualificationsales crmfinanceeducationlegalnon-profitmanufacturingdistributionconsumer_products_retailtransportation_logisticsenergy_utilitiesconstruction_real_estateinformation technology & servicese-learninginternetcomputer softwareeducation managementconsumer goodsconsumershealth carehealthwellness & fitnesshospital & health caremarketing & advertisingsalesconsumer internetsaasenterprise softwareenterprisesfinancial servicesnonprofit organization managementmechanical or industrial engineering

Industry Codes

SIC 7389SIC 7372NAICS 54151NAICS 513210

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