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Alchemer

Marketing SaaS · SaaS

Overview

Employees

230

Founded

2006

Revenue

$39.9M

Location

Louisville, Colorado, United States

Industry

information technology & services

About

Alchemer is a cloud-based customer experience management and online survey software platform founded in 2006, originally known as SurveyGizmo. The company is headquartered in Louisville, Colorado, and employs approximately 148 to 201 people. Alchemer has evolved from a simple survey tool to a comprehensive Customer Experience (CX) Platform, offering integrated feedback management, data analytics, and workflow automation.

The platform features robust online survey tools, mobile app feedback capabilities, and specialized programs for customer, employee, and market research. Alchemer supports over 400 integrations with external software, allowing businesses to seamlessly collect and operationalize feedback. With a focus on empowering customer-obsessed teams, Alchemer serves nearly 150,000 users across more than 60 countries, helping organizations make data-driven decisions to enhance their customer experiences.

Technologies(56)

Google Search ConsoleApple Business ManagerAWS CloudSalesforceSalesforce Sales CloudAmazon Route 53Yahoo! Small BusinessApple School ManagerMailchimp MandrillSendgridTwilio SendGrid Email APIBrevoTwilio SendGrid Email Marketing CampaignsMicrosoft Email ProvidersMicrosoft Exchange Online
Show all 56 technologies
OutlookMicrosoft ExchangeAtlassianMicrosoft 365Microsoft 365 Apps & ServicesZoom MeetingsAmazon AWSHubspotSalesforce Marketing Cloud Account EngagementZuoraKnowBe4MongoDB AtlasPythonTypeScriptPHPReactDatabricksBASEPostgreSQLMySQLThoughtSpotGitHubAtlassian BitbucketJenkinsGoogle AnalyticsCRM+React NativeBentoMLOpenAIAnthropic ClaudeAWS BedrockVertexTray.aiJavaScriptAIMicrosoft WindowsJavaMariaDBamChartsSentryVtiger CRM

Keywords(119)

online surveysmarketing toolssurvey softwareweb formsdata collection toolsurvey platformmarketing research softwareenterprise feedback managementcustomer insightsnpsvocdata analyticsdata collectionmobile app feedbackresearch solutions
Show all 119 keywords
customer experience platformemployee experience platformmember experience platformmarker research platformsoftwaresurveysinformation technologysoftware developmentworkflow automationcustomer journeyfeedback signal processingmarket segmentationadvanced analyticsconsultingbusiness intelligencebusiness impactmarket analysisfeedback loopcustomer sentiment analysisreal-time data visualizationcustom dashboardsmarket researchservicessurvey creationfinancial servicescustomer experience optimizationmarketing research and public opinion pollingdashboardspulse feedback toolsmobile feedbacktext feedback analysiscustomer insights platformdata connectivitycustomer feedback reportingai-powered insightscustomer satisfactionfeedback automationsentiment analysissurvey templatesbrand health insightsmarket research supportretailautomationsmultilingual surveyssurvey logic and pipingcustomer feedback automationcustomer feedback managementpanel managementdata integrationsvoice of the customer (voc)custom reportinggovernmentcustomer feedback data unificationsoftware & technologysurvey targetingin-app feedback collectioncustomer loyaltyretail & e-commercefeedback collectionnatural language processingcustomer journey analyticsai-driven text analysiscustomer retentionemployee engagementcustomer feedback lifecyclegovernment & public sectorcustomer feedback personalizationcustomer feedback workflowscustomer feedback dashboardsdata securityapi integrationsnon-profitmultichannel distributionbrand health trackingtext analysisreal-time survey alertscustomer feedback integrationb2bcompliance (hipaaferpa)logistics & distributionnps trackingcustomer experiencereal-time feedbackuser experiencecustomer feedback analysis toolse-commercefinanceeducationdistributiontransportation & logisticssaasinformation technology & servicesanalyticsartificial intelligencecomputer & network securitynonprofit organization managementuxconsumer internetconsumersinternetcomputer softwaremarketingprofessional services

Industry Codes

SIC 7375NAICS 51321NAICS 541910