Overview
Employees
50 - 100
Founded
1999
Industry
information technology & services
About
Pointel is a certified Genesys partner based in Edison, New Jersey, specializing in contact center solutions that enhance customer experience. Founded in 1999, the company offers user-friendly software and services tailored to meet the unique needs of its clients. With extensive experience in successful implementations, Pointel emphasizes technical expertise and efficient project delivery.
Keywords
contact center softwareinteractive voice responsesocial customer serviceworkforce optimizationperformance managemententerprise workload managementprofessional servicescontact center modernization
Technologies
16OutlookJQuery 2.1.1Google Tag ManagerDoubleClickGoogle Dynamic RemarketingLinkedin Marketing Solutions
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