Synaptic AP

Synaptic is a technology company operating in two main areas. The first, Synaptic Era, is based in Baltimore and focuses on AI-driven solutions for the healthcare and government sectors. They provide solution-as-a-service and agent-as-a-service models integrated with Salesforce. Their offerings include prebuilt, vertical-specific Concierge chatbots that enhance customer interactions on websites. Synaptic manages these chatbots, ensuring data is current and charging based on outcomes. They also offer Salesforce consulting services to optimize sales, service, and marketing operations.