Overview
Employees
420
Founded
2012
Revenue
$100M
Location
Portland, Oregon, United States
Industry
information technology & services
About
Customer.io is a customer engagement platform founded in 2012 and headquartered in Portland, Oregon. The company focuses on helping tech-savvy marketers and organizations create personalized, data-driven customer journeys. With a team of 201 to 500 employees, Customer.io operates as a privately held entity and follows a remote-first work model.
The platform offers an all-in-one orchestration layer that integrates data, messaging, and AI. Key features include Journeys for messaging automation, Data Pipelines for customer data management, and Parcel for email content creation. Recent enhancements include an AI Agent that provides intelligence and expanded channel capabilities, including WhatsApp and LINE. Customer.io is recognized for its growth, having been listed in the 2024 Inc. 5000 and surpassing $100 million in annual recurring revenue.
Technologies(133)
Google Search ConsoleMixpanelSlackAWS CloudGoogle WorkspaceOpenAIZendesk for ServiceAmazon Route 53Amazon SESAmazon Simple Email ServiceMailChimpGmailGoogle MeetLoomMicrosoft 365
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MiroNotionFacebook PixelAmazon AWSVercelHubspotAnthropic ClaudeCursorDocuSignHave I Been PwnedHelpscoutZendeskZendesk Support SuiteAirtableSendgridTwilio SendGrid Email APITwilio SendGrid Email Marketing CampaignsMailgunStatusPage IOGoogle Cloud CDNHREF LangGoogle Cloud Load BalancingFramerGoogle Font APIPriority HintsHSTSOpen GraphAmbassadorPWAViewport MetaSanityZURB FoundationSegmentMobile FriendlyGoogle Tag ManagerCustomer.IOHTTP/3Next.jsAmazon S3C3.jsRadix UIZoomdataLiquidGoReactYourMembershipPipedriveSiemens PROFIBUSMcAfee Total Protection for Data LossBarracuda Email Security ServiceAndroidKioskedHashnodeSalesforceLinearZapierCyberoamPythonTypeScriptn8nRamp1PasswordKandjiGoogle CloudStripe BillingChatGPTNavanZoom MeetingsGoogle AnalyticsSnowflakeGreenhouseMySQLOracle Cloud Infrastructure Identity and Access ManagementADPDeelFloQastExcel4AppsGoogle DriveAdobe Customer Journey AnalyticsSalesforce FlowJavaScriptOktaJiraMembershipWorksLinkSquaresLumadbtHexTwilioSpingMetricsPlanhatdbt CloudAirflowFivetranStitchSigmaAINetSuiteStripeAvalaraWider PlanetApple iOSfastlaneFlutterGitHubGitHub ActionsGoogleGoogle AdsGrafanaHTMLICPKotlinReact NativewebpackNode.jsJavaDartMacaron
Keywords(173)
marketinganalyticscustomer retentionuser retentionemail marketingemailsmspush notificationslifecycle marketingcustomer engagementremote workinapp messagescdpcustomer datamarketing automation
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customer data platformbehavioral messagingsaasbig data analyticsenterprise softwareconsumer internetsoftwareinternetinformation technologysoftware developmentcampaign automationautomation triggersservicesapi and webhooksmulti-channel orchestrationd2csoc 2cross-channel campaignsreverse etlwebhooksdata securitysoftware as a service (saas)multi-language contentpersonalizationpersonalized customer journeysinformation technology and servicesccpaa/b testingmobile sdksstartupsuser segmentationbehavioral segmentationenterprise scalabilityomnichannelcustomer engagement platformapiautomated testingreal-time data processingcustomer journeygdpr compliancedata privacy compliancedata integrationautomation workflowscompliancein-app messagingdata enrichmentdata exportevent triggerscampaign reportingsecurity standardsno-code workflow builderliquid personalizationmulti-channel messagingcustomer data managementintegrated data warehousevisual workflow builderautomationhealthcareb2bmulti-channel communicationdata security standardsconversion trackinguser-friendly interfacesubscription managemententerprise supportad audience syncdynamic content personalizationcampaign analyticsanalytics and insightsdata-driven insightscampaign optimizationcustomer experiencesecurity and complianceb2cscalabilityhipaamulti-language supportdata-driven marketingaudience segmentationmulti-channel automationdata pipelinesanalytics dashboardse-commercesms marketingcustomer profile managementdata warehousepersonalized messaginggdprcross-device messaginguser experiencedata integrationsmarketing and advertisingprivacy compliancefintechbehavioral targetingconversion optimizationno-code message builderspersonalization variablesdata warehouse integrationlocalizationretailpersonalization toolscustom objectstransportation & logisticsreal-time analyticscustomer profilesreal-time dataai-powered insightscustomer journey automationweb and mobile sdksbehavioral analyticscomputer systems design and related servicesworkflow automationaudience discoveryapi integrationsevent-based triggershipaa complianceprivacy and securityomnichannel communicationuser journeysdata synchronizationdynamic contentcustomer segmentationanalytics dashboardemail templatesmessage personalizationcloud-based platformsaas solutioncustomer lifecycledigital marketing automationmessage broadcastingtransactional emailsengagement metricsuser behavior trackingdata visualizationmarketing performanceevent-driven messagingcollaboration toolslead nurturingcustomer retention strategiesprofile attributesfinanceeducationdistributioninformation technology & servicesmarketing & advertisingmessagingcomputer softwareenterprisesconsumerscomputer & network securityhealth carehealthwellness & fitnesshospital & health careuxfinance technologyfinancial services
Industry Codes
SIC 7375SIC 7372SIC 7311NAICS 54151NAICS 513210NAICS 541810