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CloudTalk

CRM Software ยท SaaS

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Overview

Employees

200

Founded

2016

Revenue

$32.8M

Location

Toronto, Ontario, Canada

Industry

information technology & services

About

CloudTalk is an AI-powered business calling software and cloud-based call center platform founded in 2016 by Martin Malych and Viktor Vanek. With its primary office in New York and additional locations in Toronto, Bratislava, and Prague, the company employs around 200 people across 30 countries. CloudTalk aims to enhance communication for sales and customer support teams through high-quality VoIP services and smart automation.

The platform offers a multi-carrier cloud phone system that includes features such as an AI voice platform for automating calls, VoIP services for over 160 countries, and tools for call routing and analytics. It integrates seamlessly with popular CRM and helpdesk systems like Salesforce, HubSpot, and Zendesk. CloudTalk primarily serves small and medium businesses, as well as scaling enterprises, focusing on enhancing communication for remote and global teams. The company has raised $37 million in funding, including a $28 million Series B round in 2024, to further develop its AI voice communication capabilities.

Technologies(157)

Google Search ConsoleSlackApple Business ManagerGoogle WorkspaceOpenAICloudFlare CDNCloudflare DNSApple School ManagerMailerLiteGmailAtlassianGoogle MeetHubspotAnthropic ClaudeCursor
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GlobalSignCloudFlareStatusPage IOZendesk for ServiceZendeskZendesk Support SuiteViewport MetaWordPress.orgOmniconvertSlickHSTSCloudflare Browser InsightsVercelZendesk ChatComplianzNginxTailwindGoogle Font APIElement UIDoubleClick ConversionTrustpilotYouTubeLinkedin Marketing SolutionsTwitter AdsGoogle RemarketingFacebook LoginRankMath SEOHTTP/3WordpressHubSpot Marketing HubDoubleClickFont AwesomePWAAmazon S3Tailwind CSSGoogle Tag ManagerExpressjQuery MigrateWPMLWP EngineStorylaneNext.jsPriority HintsMultilingualAmazon CloudFrontCloudflare InsightsOpen GraphCloudflare Rocket LoaderHREF LangPrimeNGjQueryMicrosoft AdvertisingIntercomMobile FriendlyCisco VoIPISOVaronis GDPR PatternsAct!WhatsAppBambooHRNotionSalesforceAirIntel Cloud ServicesGoNode.jsChatGPTPostgreSQLMongoDBRedisApache KafkaAmazon Simple Queue ServiceDockerKubernetesArgon CI/CD SecurityAWS Trusted AdvisorIBM ILOG CPLEX Optimization StudioGRPCebsFlowRESTAIGitAngularTypeScriptJiraModeGoogleMaken8nZapierANGEL LMSSalesforce Partner Relationship ManagementCisco ASR 1000CallMiner EurekaPHPMariExcel4AppsEmail Verification in Google SheetsAsteriskWebRTCMariaDBElasticsearchAnsibleDatadogSentryGrafanaTerraformPrometheusArgocdArgoBitnami AlertManagerGoogle CloudGoogle AdsFacebook PixelReddit AdsDreamdataAmazon AWSAndroidApple iOSApple macOSAsanaAWXCypressdbtDocuSignGoogle Analytics 4Google SheetsMicrosoft ExcelMicrosoft TeamsMicrosoft WindowsPlanhatSnowflakeSQLTableauToolkitWorkableMySQLReactwebpackJavaMacaron

Keywords(136)

e-commercetelecommunicationssales & marketingcustomer support toolscrminformation technologyconsumer internetenterprise softwareinternetsoftwaresoftware developmentcall coachingservicesglobal numbersauto dialer
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cloud telephony solutionscall center coachingb2bcomputer systems design and related servicescall center optimizationremote call centercall reportingcall flow designercall supportcall analyticscall metricscall managementcall routing rulesautomationsentiment analysissoftware and appscall complianceai dialerworkflow automationai call centerd2csales automationcall center compliancecall center workflowcustomer engagement toolssales automation toolscall center workforce managementcall center metricscloud telephonycall center dashboardcall volumeivrcustomer support softwarecall center scalabilitycall automationcloud contact centercall center automation toolscall queuingcall center solutionscall center integrationscall center softwarecall monitoringcall center platformcall recordingconsultingcall transcriptioncall volume increasecall center reportingcall scalabilitycustomer experiencecall performancecall securitycall workflowlocal numbers in 160+ countriesunified communicationscall optimizationglobal phone numbersmulti-channel messaginglead generationai-powered call centeroperational efficiencycustomer serviceretailinformation technology and servicescall center efficiencycall center securitybusiness servicesai voice agentscrm integrationscall routingcall qualitybusiness phone systemmulti-language transcriptscustomer support automationcustomer engagementvoice agentscloud callingai analyticscrm integrationoutbound callinginbound callinglocal numbersinternational dialingremote teamscustomer supportsales communicationautomated dialerssip trunkingpower dialersmart dialervoicemail dropai conversation intelligenceautomated workflowsreal-time monitoringcustomer insightsperformance trackingsales successdistributed teamsinteraction loggingglobal coveragedata synchronizationtask automationself-service administrationagent performancemissed call analysiscall handling optimizationteam collaborationintelligent call distributioncommunication strategiescloud-based platform24/7 supportbusiness scalabilitymulti-channel communicationservice level agreementssaasconsumersinformation technology & servicesenterprisescomputer softwaresalesmarketing & advertising

Industry Codes

SIC 7375SIC 7372SIC 4813NAICS 54151NAICS 518210NAICS 517121
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